Privacy Policy
Effective Date: [August 25, 2025] Last Updated: [August 25, 2025]
Luneyra ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit or make a purchase from www.luneyra.com (the "Site").
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including:
Your web browser, IP address, time zone
Information about cookies installed on your device
The pages or products you view
Referral URLs and how you interact with the Site
This is collectively referred to as "Device Information", and it is collected through:
Cookies
Log files
Web beacons, tags, and pixels
When you place an order, we collect:
Your name
Billing and shipping address
Payment details (processed securely)
Email address and phone number
This is referred to as "Order Information."
2. SMS and Email Marketing
By signing up for Luneyra's text alerts, you agree to receive automated marketing messages, order updates, and shopping cart reminders via SMS. Your opt-in data and consent will never be shared with third parties except for messaging partners as required to operate this service.
We also use your email address to send transactional emails, offers and occasional promotional messages — always with the option to unsubscribe.
3. Use of Personal Information
We use Order Information to:
Fulfill your order
Process payments and arrange delivery
Send you order confirmations and updates
Detect and prevent fraud or risk
Provide customer support
We use Device Information to:
Improve the functionality and performance of our Site
Monitor usage patterns
Assist with marketing and advertising efforts
4. Sharing Your Personal Information
We share your personal information with trusted third parties only when necessary:
Shopify: to power our online store
Payment providers: to securely process transactions
Shipping partners: to deliver your order
Analytics services (e.g. Google Analytics): to improve our website and advertising
We may also disclose your information when required to comply with applicable law, respond to legal claims, or protect our rights.
5. Behavioral Advertising
We use your information to deliver personalized ads through platforms such as:
Bing
You can opt out of targeted advertising via:
Bing
Digital Advertising Alliance
6. Cookies
We use cookies to:
Remember items in your shopping cart
Detect abandoned checkouts
Track usage and improve functionality
You can manage your cookie preferences in your browser settings.
7. Do Not Track
We do not alter our data collection practices in response to Do Not Track signals from your browser.
8. Your Rights (US Residents)
Depending on your state, you may have the right to:
Access the personal information we hold about you
Correct or update incorrect or outdated data
Request deletion of your data
Withdraw consent to marketing communications
To exercise these rights, contact us at: info@luneyra.com
9. Data Retention
We retain Order Information unless and until you request deletion, or for as long as necessary for accounting and legal compliance.
10. Changes to This Policy
We may update this policy to reflect changes to our practices or legal obligations. The latest version will always be available on this page.
11. Contact Us
For any questions, feedback, or to exercise your rights:
Luneyra Customer Support Email: info@luneyra.com